Privacy Policy

Last Updated: 1/9/2026

Introduction

The Pickard ("we," "our," or "us") operates an automotive and powersports mechanics database application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

  • Create an account (name, email address, username)
  • Complete your user profile (bio, specialties, experience level, avatar)
  • Save search results or vehicle configurations
  • Contact us for support

Automatically Collected Information

When you use The Pickard, we automatically collect:

  • Device information (operating system, browser type, device type)
  • Usage data (pages viewed, features accessed, time spent)
  • Vehicle search queries and filters
  • Parts search history
  • Saved web search results

Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze usage patterns
  • Improve application performance

How We Use Your Information

We use collected information to:

  • Provide and maintain the application
  • Personalize your experience with vehicle-specific recommendations
  • Save your search history and preferences
  • Send service-related communications
  • Improve application features and functionality
  • Analyze usage patterns and trends
  • Comply with legal obligations

Third-Party Services

Clerk Authentication

We use Clerk for secure user authentication and account management. Clerk processes email addresses, names, profile information, and authentication tokens.

Clerk's Privacy Policy

Neon Database

We use Neon for database hosting. User data is stored securely on Neon's infrastructure.

Neon's Privacy Policy

Google Custom Search API

We use Google Custom Search API for web search functionality. Search queries may be processed by Google.

Google's Privacy Policy

Data Sharing and Disclosure

We do not sell your personal information. We may share information:

  • With service providers: Clerk, Neon, and other essential infrastructure providers
  • For legal compliance: When required by law or legal process
  • To protect rights: To protect our rights, property, or safety, or that of others
  • With your consent: When you explicitly authorize data sharing

Your Rights

Depending on your location, you may have rights to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your data

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption in transit (HTTPS/TLS)
  • Secure authentication (Clerk)
  • Regular security audits
  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us:

Email: privacy@thepickard.com

Response Time: We respond to privacy requests within 30 days.

Effective Date: 1/9/2026

This Privacy Policy complies with GDPR, CCPA, and other applicable privacy laws.